Home Service is the most convenient virtual concierge known to man. It’s a smart stand-in for your guest’s most pressing questions, such as: where is the laundry unit?, parking? And can we do a late checkout? Currently on Alexa, coming to Google Home soon...
Home Service is here to save you the time and confusion often created by dealing with guest inquiries. With HomeService the priceless peace of mind of knowing that all answers related to your space are at your guest’s fingertips. On Demand!
Creating a property and linking it to a smart speaker takes less than 5 minutes (we timed it). We've worked hard to make the experience as effortless as possible - no coding or complicated integrations required, hosts and hospitality managers can get set it all up in no time.
Home Service grows with you. There is no limit to the number of rooms or rentals you can add, and we're constantly building in new questions, property management integrations, and AI powered insights. Whether you have one beach house or a hundred rooms, Home Service will be there with you!
I thought it was a really cool idea, and after going to their site I decided to set up a profile and fill out information for a few properties. It's still an early product so there was definitely some ambiguity in how to set it up, but after reaching out they were incredibly responsive and helped me get it set up in a few of my rentals within minutes. I have definitely seen the number of messages and pings I get from guests decrease, and they have commented on how useful it's been to have this sort of guestbook and guide right within the rental.
The guests that have used it have really liked it. Setting it up was a breeze, and the cheat sheet helped guests know about it more! I'm planning on putting it in the rest of my units next week!
-- Susan Q.