Home Service makes it simple and fast to save time by automating guest engagment through Voice and AI.
By The Numbers
Guest communication can eat up a lot of time and cause lots of frustration over simple issues which often lead to bad reviews.
○ Guests ask Home Service around 7 questions a day.
○ Each interaction saves hosts at least 5 minutes of time communicating with guests.
○ This helps guests not get frustrated with simple things when the host can’t get back to them right away.
○ Hosts save OVER 3 HOURS a week per property
○ Hosts using Home Service on average receive 15% more 5 star reviews
Home Service makes it incredibly easy to give your guests the information they need. All you have to do is answer a few questions when you get started, and let us do the rest.
Guests talk to Home Service through the smart devices in the listing.
THIS MEANS: Any immediate questions or issues they might have get resolved by Home Service on the spot.
...And only the feedback, comments, and relevant insights go to you in on your dashboard.
Writing about local tips and recommendations can be a hassle and not all guests are interested in the same things.
Home Service automatically provides guests with additional location-based tips in tune with your existing suggestions.
WATCH INTRO VIDEO
Engage With Guests And Drive Awesome Feedback
Reduce Guest Frustration
No matter how on-point you are, it's often impossible to respond to guest questions right away. Sometimes it’s an urgent matter other times it’s an inconvenience. This frustrates many guests and leads to bad reviews.
Get the Info You Need
Home Service makes it incredibly easy for guests to leave useful comments and feedback - information you can immediately use to improve your listing and the experience.
Experiences Are Key
Travelers are expecting more and more. Personalized and curated experiences are becoming some of the most important factors guests take into consideration when traveling.
Home Service AI allows guests to get these experiences and be guided in their stay without ever taking up any of the host's time.
If you're interested in learning more about AirBnB hosting and Virtual Concierge Services, and discovering the many ways Home Service can help Hosts and Property Managers, we invite you to a free one-on-one session with a member of our team!